About 2,600 core systems across the Hub and two bundles in Year 1, mix 70% direct, 25% installer, 5% builder, plus attach products. The lead persona, the Recently Threatened, drives the consumer engine. Here is exactly where we find each buyer and how we reach them.
The fear driven buyer, on Nextdoor
Nextdoor is the one platform built on verified neighbourhoods, with a self serve ads manager, homeownership and income targeting, and a conversion pixel, and it has real Australian reach. This is where the neighbour was burgled or the local crime chatter lives. We run geo targeted sponsored posts around postcodes with recent incidents, plus a founder presence in the feed rather than corporate ads.
The privacy and prosumer buyer, on Reddit
r/homeautomation, r/homesecurity, r/privacy, and r/selfhosted are where this buyer asks how to make old cameras smart. We reach them with a genuine founder and engineer presence, AMAs, and helpful answers, supported by targeted Reddit ads, never spam. They write the reviews the next thousand buyers read.
The mainstream buyer, on Instagram and Meta
Paid social on the proven creative, with retargeting of waitlist and site visitors. This is the high intent search and scroll moment the 8.54 per cent creative already wins.
The closed group problem
Facebook Neighbourhood Watch and Airbnb host groups are private, so you cannot advertise directly into them. We reach the same people three ways: Meta geo and interest targeting that hits those members in their main feed, Nextdoor for the neighbourhood audience, and official partnership with Neighbourhood Watch Australia for legitimate co marketing. We do not pretend to buy ads inside closed groups.
The sales team, owned by the CRO
We post the two pre sales BDM roles in July 2026 and fill them in August, ahead of the September launch. They own the road and phones for installer, builder, and commercial demos from launch onward. The pre launch installer seeding in Phase 0 is led by the CRO, so no pre August target depends on a role that is not yet filled. Targets: a set number of installer activations and builder specifications per quarter, carried in the model.
BDM roles posted July 20262 BDMs filled August
STR partnerships, a BDM pursuit
We pursue co marketing deals with Australian stay platforms such as Riparide and with Airbnb host communities, offering their operators a discount on jupyter. Reached through the property management platforms (Guesty, Hostfully) rather than the closed host groups. The BDM team leads these conversations.
Helios activation for small business
Helios goes live as soon as we sell into small business. The primary route is the pro installer channel: installers already serve cafes, clinics, and retail, so they introduce Helios as the daily tool, which keeps acquisition cost near zero. Direct outreach by the BDM team runs in parallel for higher value multi site operators. Helios is sold as the recurring operational layer from day one.